Embassy Tours

Welcome To Our Website

OUR MISSION

To provide professional travel services including tours and transfers to local and international travelers serving from an ordinary contact up to an executive contact.

OUR VISION

We endeavor to provide an exceptional service, contributing towards the reconstruction and development of the country by acquiring business and creating necessary employment opportunities for the communities.

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Experience Once In Your Life Time

Get to experience the best of transportation and touring with Embassy tours, we just have a lot of options for you.

Good Foods

Get to explore different cultures all in one place, enjoying the food diversity found in the country.

Travel Anywhere

Our tours are made to ensure you get as much exposure to different destinations, the end result is you having explored all you can with us as your guide.

Airport shuttle

Get from an airport with our shuttle cabs that will ensure your destination at the end of the trip, with a bit of side seeing along the way.

Enjoy Resort & Spars

Specially tailored resorts for you to have peace of mind while you relax away.

Group tours and Game drives

Whether you are alone or with company, we have just the right package for you, all you need to do is inquire with us our prices

Hot Air Balloon

Enjoy flying high above the best destination places in hot air balloons, tailor made for your amusement and entertainment as you journey on to enjoy South Africa.

Customer Tour Management.

Competent to show an appropriate attitude in handling costumers, thus further developing the understanding of service ethics, culture as well as the roles and responsibilities of a customer care personnel.

Knowledge of impact of poor customer service to the company.
Basic understanding of customer needs and expectations.
Complaint handling procedures.
General knowledge of South Africa culture, history, politics, geography, infrastructure and through knowledge of local area.
Identify and take opportunities to enhance the quality of customer service and ensuring the best possible service levels at all times (no queuing )
Carrying out evaluation procedures and follow up and feedback from the customers and the questionnaires and evaluation checklists.
Product Knowledge.